Discount up to 35% for first purchase only this month.
At Jumbo Peak Retail, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, our Refund and Returns Policy is designed to provide you with a hassle-free solution.
30-Day Return Policy:
You have 30 days from the date of delivery to initiate a return for eligible items. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
How to Initiate a Return:
To start the return process, please contact our Customer Support team at support@jumbopeakretail.com. Provide your order number and details about the item you wish to return. Our team will guide you through the necessary steps and provide you with a return authorization.
Return Shipping:
Customers are responsible for the cost of return shipping unless the return is a result of our error. We recommend using a trackable shipping method to ensure the safe return of your item.
Refund Process:
Once we receive your returned item and inspect it, we will initiate the refund process. Please allow [X] business days for the refund to be processed. Refunds will be issued to the original payment method used for the purchase.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 48 hours of receiving the product. We will work with you to arrange for a replacement or refund.
Exclusions:
Certain items, such as personalized or perishable goods, may not be eligible for return. Please check the product description or contact us for more information before making a purchase.
Contact Us:
If you have any questions or concerns regarding our Refund and Returns Policy, please reach out to our Customer Support team at support@jumbopeakretail.com. We are here to assist you and ensure a positive shopping experience.
Jumbo Peak Retail reserves the right to update or modify this policy at any time without prior notice. Please review our Refund and Returns Policy periodically for any changes. Thank you for choosing Jumbo Peak Retail!
100% Original product that covered warranty by the vendor.
You have the right to return your orders within 30 days.
Your orders are shipped seamlessly between countries
Your payments are secure with our private security network.
